Shipping policy

Shipping charges will be applicable depending on the gross weight of the products ordered.

Customer is responsible for the information of the recipient’s correct name and address details. This information should be precise, accurate and complete (i.e. contact name and number, building name, flat number, wing etc.) to enable delivery under normal conditions.

In case any details are required to complete the delivery, the customer will be contacted via telephone.

If area falls under “Non Serviceable zone” or “out of delivery area” by our Logistic Courier Partner even after placing the order in that case, order can be cancelled. However, we cover all the metros, tier1 and tier2 towns. If you feel your town or village might not fall under the serviceable zone please write to us first at hetalshomemade@gmail.com